INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long will the power bank keep my WiFi running?

Backup duration depends on your router's power consumption and the power bank's battery capacity. Contact our support team for more information about the expected backup time for your router.

Where can I view my sales receipt?

Once you place an order, your order details will be sent to your registered email address, if email confirmation is enabled. You can also contact our support team for assistance with your order information or receipt.

How can I return an item?

If you receive a damaged, defective, or incorrect product, please contact our customer support team with your order details and pictures of the issue. We'll review your request and guide you through the return or replacement process according to our return policy.

Will you restock items indicated as “out of stock?”

Yes, we aim to restock our product whenever possible. If our WiFi Router Power Bank is temporarily unavailable, you can contact us to ask about its expected availability.

Where can I ship my order?

PagoCart is focused on serving customers across Pakistan. Please enter your delivery address at checkout to check whether shipping is available in your area. For any delivery-related questions, feel free to contact our support team.

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